Do you think you have strong communication skills or do you know?

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Why is the skill of communication so important? It determines the purpose, the reaction, and the outcome of any situation. In order to control the outcome begins with being able to communicate clearly and let the other party know exactly what…

Avoid Jumping to Conclusions

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Adapted from “The Ladder of Inference” by the Mind Tools Editorial Team Have you ever been accused of “putting 2 and 2 together and making 5,” meaning that the other person thinks you have jumped to the wrong conclusion? In today’s,…

10 Quotes that Will Help You Understand Conflict

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“If you ‘push’ with words, you will get push back from your counterpart. If you listen to your counterpart with respect, you are more likely to be heard. The goal is to understand each other’s perspective and find a mutually agreeable…

Which Leader are you in your Workplace and Which Leader do you want to be?

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Dominant Director ’Lead, follow, or get out of the way’ Traits Seek power and control Logical thinkers arguments Task and results oriented Like Change Delegate well delegate Like to be noticed appropriate Conflict tendencies How…

Leadership – What you say vs. what you should say

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What we say What you should say They’re a bunch of lazy slackers You’re empowered to get it done your way We already tried that in 1982 We’re always open to new ideas They have to learn to pay their dues We…

The 10 Biggest Mistakes Sales’ Managers Make

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New sales managers fail to recognise the complete change in mindset necessary to transition from a successful salesperson to effective sales manager. Many of the decision-making habits and mindsets that served well as a peak performing salesperson…

The 6 Principles of Adaptive Leadership

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All organisations face a myriad of problems that need to be solved. Some of these can be remedied by quick and easy “technical’ solutions, such as implementing a new policy or restructuring a department. Unfortunately, the most important…

Shackleton’s Way of Developing Individual Talent

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Create a work environment comfortable enough to entice professionals to spend the greater part of their waking hours there. Allow for some personal preferences. Be generous with programs that promote the well-being of your staff. Healthy bodies…

How to be an effective team leader

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Making Teams Work - The 4 essential elements; Team, Task, Tactics, Training. Team: Drafting audience attitudes: Doers Reflectors Analysers Feelers Transferors Task: Start at the right level: Unconscious Competence Conscious Competence Conscious…

How to Find the Determination to Move Forward

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Go-for-broke risks become more acceptable as options narrow. Sometimes the potential rewards at the end of a daring venture justify the risk of suffering a spectacular failure. Seek inspiration in enduring wisdom that has comforted…