Leadership – What you say vs. what you should say
| What we say | What you should say |
| They’re a bunch of lazy slackers | You’re empowered to get it done your way |
| We already tried that in 1982 | We’re always open to new ideas |
| They have to learn to pay their dues | We reward effort and results |
| Because I’m the boss that’s why | There aren’t a lot of rules around here |
| Your wage is your thank you | We’re not very corporate |
| Work on it over the weekend | A satisfied team member is a successful one |
The ideal manager:
Relatability
Accessibility
Flexibility
Transparency
Socially
3 questions for effective communication
What do I want them to Know?
What do I want them to do?
What do I want them to feel?
Reference: Australian Leadership Foundation (2004). How to Be an Effective Team Leader. Perth, WA: The Maverick Partnership















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