About
All policies have been developed in accordance with State and Federal legislation each policy lists the appropriate legislation. Orion also complies with the Australian Quality Training Framework Standards for NVR Registered Training Organisations.
PRIVACY AND FAIRNESS POLICY (5.0)
This Policy describes the approach taken by Orion Training to manage the privacy and confidentiality of student and client records.
INCLUSIVE PRACTICES POLICY (10.0)
Orion’s services are responsive to the individual needs of clients and trainees whose age, gender, cultural and ethnic background . . .
COMPLAINTS AND APPEALS POLICY (23.0)
The Complaints and Appeals Policy articulates Orion’s commitment to providing a learning and working environment in which complaints and appeals are managed fairly and transparently.
FEES AND CHARGES POLICY (6.0)
This policy describes how Orion ensures a consistent approach to fees and charges payable for training products and services by . . .
RECOGNITION OF PRIOR LEARNING POLICY (14.0)
Recognition of Prior Learning (RPL) is the formal recognition of a person’s current skills and knowledge, regardless of how, when or where the learning occurred. This Policy outlines the approach Orion applies to RPL.
ISSUING A QUALIFICATION OR STATEMENT OF ATTAINMENT POLICY (25.0)
The Issuing of Qualifications Policy describes how Orion ensures that it issues qualifications and statements of attainment for training packages and accredited courses in accordance with the Australian Qualifications Framework.
REFUND POLICY (7.0)
The purpose of this policy is to outline Orion’s approach to refunding students/clients pre-paid fees in the event that previously agreed . . .
TRANSITION FROM SUPERSEDED QUALIFICATIONS POLICY (21.0)
The Transition from Superseded Qualifications Policy outlines Orion’s approach to implementing changes necessitated by the Training Skills Authority as Training Packages are updated or released.
RECORDS MANAGEMENT POLICY (26.0)
The Orion Records Management Policy describes the approach undertaken by Orion to manage its electronic and hardcopy Student and organisational records.