Purpose
This Policy describes the approach taken by Orion Training to manage the privacy and confidentiality of student and client records.
Principles
• Orion will not use or disclose personal information collected for any purpose other than the primary purpose for which it was collected.
• Reasonable steps will be undertaken to protect personal information from misuse/ loss/ unauthorised access/ modification or disclosure and will destroy or permanently de-identify personal information when no longer needed.
• Ensure that all students and prospective students are made aware of the need to collect information and the intended purpose of this information.
• Written consent is obtained from Individuals prior to using their information/ images in marketing materials by Orion.
Management Approach
Orion makes sure that students are aware of how to contact Orion, how to gain access to their individual records and lastly Orion’s obligation in managing their records and personal information. Orion is committed to providing students access to their records within 24 hours of receiving a request.
Students will not be charged a fee to access their records unless it is a re-issuing of a qualification or providing copies of their academic transcript.
In some instances (where directed by law or by Australian Government designated authority) Orion will provide student records provided the request is first confirmed as lawful.
In summary Orion will:
1) Not disclose personal information to external parties unless:
a. Written consent is provided by the individual,
b. The request is required by law or is necessary to prevent or lessen a serious and imminent threat to the life or health of an individual,
c. The individual is reasonably likely to have been made aware that information is usually passed to that person or organisation, and/or
d. The disclosure is necessary for the enforcement of criminal law, imposing a pecuniary penalty or protection of the public revenue.
2) In the event that Orion discloses information to an external party, the information must be used according to the purpose for which it was obtained.
3) Where information is disclosed for the enforcement of criminal law, pecuniary penalty, or protection of public revenue a note detailing the level of disclosure will be placed on the students file.
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